The UPS Store - Colorado Springs, Colorado

Johnny Love

Stopped in on 10/12/24 around 0920am and it was a great experience!

I didn’t get the lady’s name I apologize. She was amazing though!!!

Helped me print something and got me squared away quickly with a box and shipping.

Very quick. Great experience. Honestly one of the smoothest UPS experiences I’ve had.

Thank you!

Bonnie Sanchez

I have received services at this office many times. I have always had a good experience.
Last week I had a particularly good experience. Chad and Geneva were particularly helpful and patient in helping me accomplish my tasks.
Thanks so much for amazingly good service! ❤️

Stalin Hargrove

How do you sign for a package, that's not there, sound suspicious right. Then when I stated that sound like a huge security problem, "Chad" the store manager says, oh this happens a lot, with not a care in the world. I had to ask for a number to call, and also I had to figure how and why did UPS screw this up, oh did I mention it was delivered by UPS too. So as I wait for 2 hours for an update on my package I decide to warn everyone of their careless... I had to come back and edit my review cause I read the others, it's really funny how the owner only responds to the great reviews instead addressing the issues, Cancel my mailbox and move on. And also update I been waiting for 5 hours now for any information... Don't worry I know how to operate the right channel to get to the BBB, all I ask do better UPS, you deal with the public, if not go private and pick who you clientele should be... PS I live an hour away and the closer one has just as bad reviews as this store...

Ms. W

I had an amazing experience with Geneva! She was very professional and tackled the challenging situation that I encountered at another UPS location with grace. I recommend that you go to this location for all of your printing/shipping and business needs! Thanks again! 🙂

Jv

Love this location, Geneva is the best.
Called last week to get a quote on my last minute shipping then went in the next day, Geneva helped both times and is so incredibly hard working and knowledgeable, she helped give quotes & guided me through each cost and best delivery option. Thankfully my large window frame arrived on time!!

Christian Mendoza

Got my finger prints taken there today and it went outstanding. Geneva was the one who took the wheel and did my finger prints. She was amazing and honestly I was completely comfortable. It was quick and easy with no difficulty at all. I highly recommend this location for any service and ask for Geneva, she needs a raise for her customer service performance.

Andrew Cerise

These people are incompetent, and negligent. No concern with possibility losing personal information of their employees, or anyone for that matter. I had to decline a job from UPS, because even after given my SS#, they instructed me to take a picture of my SS Card and send it to them. Over a open link. Mind you all these scams I’m sure we’ve all encountered, ie hacks, identity theft. I called everywhere concerned by what they were demanding of me, and was met with condescends telling me “we’ll do you want the job or not” I told them I was more then willing to come in physically and show it to them, but that I would send no such copy over the internet. They had no assurances that they wouldn’t get hacked and could secure the confidence and trust in their “incompetent” process… long story short, UPS is reckless, incompetent, neglectful, apathetic.

Kevin Barkocy

Stopped in on 11/17/2024 to make several hundred copies and the experience was enjoyable. Geneva assisted with the process and her customer service was excellent. She was pleasant, instructional and accommodating. Nice work.